ROOFING AND ATTIC SOLUTIONS...GAF CERTIFIED, OPTIONAL 50 YEAR WARRANTY, FLEXIBLE FINANCING AVAILABLE AND WE PROVIDE DRONE IMAGES WHEN NEEDEDFAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- What about the wet office furniture?
- What are some safety concerns for smoke or fire damage at our business?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
The extent of damage and the construction of the furniture will determine if it can be restored. The furniture must be dried before damage can be adequately assessed. Non-salvageable furniture will be documented for you and if any items need to be discarded, a customer release form will need to be signed.
Occupant and worker safety is ServiceMaster Restore’s top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical issues, slip and trip hazards, etc. Burnt equipment and electrical devices are separated out for disposal, and questionable electrical equipment or devices are unplugged and tagged for evaluation of safe operation. Electrical power may have to be turned off in the entire facility until evaluation by a licensed electrician is completed.