FAQs
More FAQs- Will I have access to my belongings while they are in storage?
- The wood floors are wet and buckling. Will they have to be replaced?
- I have an emergency at my building or facility. Who do I call?
Yes, with advance notice we can schedule time for a ServiceMaster Restore Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.
Wood flooring in your commercial property that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your property will need to be refinished or replaced.
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
ROOFING AND ATTIC SOLUTIONS...GAF CERTIFIED, OPTIONAL 50 YEAR WARRANTY, FLEXIBLE FINANCING AVAILABLE AND WE PROVIDE DRONE IMAGES WHEN NEEDED